.mcrm{--bg:#f4f5f3;--card:#fff;--border:#e6e8e4;--t1:#131512;--t2:#5b615a;--t3:#9aa098;--pri:#131512;--pri-soft:#eeefeb;--pri-h:#33342d;--warn:#b45309;--err:#b91c1c;background:var(--bg);min-height:100dvh;color:var(--t1);padding:20px 16px 60px;font-family:Hanken Grotesk,system-ui,sans-serif}.mcrm *{box-sizing:border-box}.mcrm .wrap{max-width:1060px;margin:0 auto}.mcrm .top{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px;display:flex}.mcrm h1{letter-spacing:-.02em;margin:0;font-size:26px;font-weight:800}.mcrm .sub{color:var(--t2);margin-top:2px;font-size:13px}.mcrm .top-actions{flex-wrap:wrap;gap:8px;display:flex}.mcrm .btn{border:1px solid var(--border);background:var(--card);color:var(--t1);cursor:pointer;border-radius:9px;align-items:center;gap:6px;padding:8px 13px;font-family:inherit;font-size:13px;font-weight:600;text-decoration:none;transition:border-color .12s,background .12s;display:inline-flex}.mcrm .btn:hover{border-color:var(--pri)}.mcrm .btn svg{vertical-align:middle;flex:none}.mcrm .btn-pri{background:var(--pri);border-color:var(--pri);color:#fff}.mcrm .btn-pri:hover{background:var(--pri-h);border-color:var(--pri-h)}.mcrm .btn-wa{color:#fff;background:#16a34a;border-color:#16a34a}.mcrm .btn-wa:hover{background:#128a3e;border-color:#128a3e}.mcrm .btn-dn{color:var(--err)}.mcrm .btn[disabled]{opacity:.55;cursor:not-allowed}.mcrm .top-right{flex-wrap:wrap;align-items:center;gap:14px;display:flex}.mcrm .team{align-items:center;display:flex}.mcrm .tm{margin-left:-6px;position:relative}.mcrm .tm:first-child{margin-left:0}.mcrm .tm-av{background:var(--pri-soft);width:34px;height:34px;color:var(--t1);border:2px solid var(--card);background-position:50%;background-size:cover;border-radius:50%;flex:none;place-items:center;font-size:12px;font-weight:800;display:grid;box-shadow:0 1px 3px #00000014}.mcrm .tm-dot{border:2px solid var(--card);border-radius:50%;width:10px;height:10px;position:absolute;bottom:-1px;right:-1px}.mcrm .tm-online{background:#22c55e}.mcrm .tm-ausente{background:#f59e0b}.mcrm .tm-offline{background:#9ca3af}.mcrm .tm-add{border:1px solid var(--border);background:var(--card);width:34px;height:34px;color:var(--t2);cursor:pointer;border-radius:50%;place-items:center;margin-left:8px;font-family:inherit;line-height:0;transition:border-color .12s,color .12s;display:grid}.mcrm .tm-add:hover{border-color:var(--pri);color:var(--pri)}.mcrm .userchip{border:1px solid var(--border);background:var(--card);cursor:pointer;border-radius:9999px;align-items:center;gap:8px;padding:4px 12px 4px 4px;font-family:inherit;transition:border-color .12s;display:inline-flex}.mcrm .userchip-wrap{position:relative}.mcrm .userchip:hover{border-color:var(--pri)}.mcrm .uc-info{flex-direction:column;align-items:flex-start;line-height:1.15;display:flex}.mcrm .uc-info b{color:var(--t1);font-size:12.5px}.mcrm .uc-info i{color:var(--t3);text-transform:uppercase;letter-spacing:.04em;font-size:10px;font-style:normal;font-weight:700}.mcrm .umenu{background:var(--card);border:1px solid var(--border);z-index:50;border-radius:12px;min-width:194px;padding:5px;position:absolute;top:calc(100% + 6px);right:0;overflow:hidden;box-shadow:0 12px 34px #00000021,0 2px 6px #0000000d}.mcrm .umenu button{text-align:left;width:100%;color:var(--t1);cursor:pointer;background:0 0;border:none;border-radius:8px;align-items:center;gap:10px;padding:9px 11px;font-family:inherit;font-size:13px;font-weight:600;display:flex}.mcrm .umenu button svg{color:var(--t3);flex:none}.mcrm .umenu button:hover{background:var(--pri-soft)}.mcrm .umenu button:hover svg{color:var(--pri)}.mcrm .conv-link{background:var(--bg);border:1px dashed var(--border);word-break:break-all;color:var(--t1);border-radius:8px;margin-top:12px;padding:10px 12px;font-family:ui-monospace,monospace;font-size:12px}.mcrm .conv-pend{border-top:1px dashed var(--border);margin-top:12px;padding-top:10px}.mcrm .conv-pend>label{color:var(--t3);text-transform:uppercase;letter-spacing:.05em;font-size:10.5px;font-weight:700}.mcrm .conv-item{color:var(--t2);flex-wrap:wrap;align-items:center;gap:10px;padding:6px 0;font-size:12.5px;display:flex}.mcrm .conv-item span{flex:1;min-width:0}.mcrm .uso{color:var(--t2);flex-wrap:wrap;align-items:center;gap:10px;margin:0 0 14px;font-size:12.5px;display:flex}.mcrm .uso-bar{background:#e3e6e1;border-radius:9999px;flex:1;min-width:120px;max-width:260px;height:6px;overflow:hidden}.mcrm .uso-bar span{background:var(--pri);border-radius:inherit;height:100%;transition:width .4s;display:block}.mcrm .uso.cheio .uso-bar span{background:var(--err)}.mcrm .uso b{color:var(--t1)}.mcrm .uso-up{color:var(--t1);cursor:pointer;background:0 0;border:none;padding:0;font-family:inherit;font-size:12px;font-weight:700}.mcrm .uso-up:hover{text-decoration:underline}.mcrm .plan-grid{grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:10px;margin-top:6px;display:grid}.mcrm .plan-card{border:1px solid var(--border);background:var(--bg);border-radius:12px;flex-direction:column;gap:8px;padding:16px 14px;display:flex}.mcrm .plan-card--custom{background:var(--pri-soft);border-color:var(--pri)}.mcrm .plan-qtd{font-size:14px;font-weight:800}.mcrm .plan-preco{color:var(--t1);letter-spacing:-.02em;font-size:20px;font-weight:800}.mcrm .plan-feats{color:var(--t2);flex-direction:column;flex:1;gap:4px;margin:0;padding:0;font-size:11.5px;list-style:none;display:flex}.mcrm .ql{white-space:nowrap;background:var(--bg);border:1px solid var(--border);color:var(--t2);border-radius:9999px;align-items:center;gap:6px;padding:4px 10px 4px 8px;font-size:11px;font-weight:600;display:inline-flex}.mcrm .ql:before{content:"";background:var(--t3);border-radius:50%;flex:none;width:7px;height:7px}.mcrm .ql-quente:before{background:#ef4444}.mcrm .ql-morno:before{background:#f59e0b}.mcrm .ql-frio:before{background:#3b82f6}.mcrm .aviso-cad{background:var(--card);border:1px solid var(--border);color:var(--t2);border-radius:10px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin:0 0 14px;padding:10px 14px;font-size:13px;display:flex}.mcrm .aviso-cad.urgente{color:#b91c1c;background:#fef2f2;border-color:#fca5a5}.mcrm .perfil-foto{align-items:center;gap:12px;margin-bottom:12px;display:flex}.mcrm .perfil-av{background:var(--pri-soft);border:1px solid var(--border);background-position:50%;background-size:cover;border-radius:50%;flex:none;place-items:center;width:64px;height:64px;font-size:22px;display:grid}.mcrm .kpis{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;margin-bottom:16px;display:grid}.mcrm .kpi{background:var(--card);border:1px solid var(--border);border-radius:12px;padding:14px 16px}.mcrm .kpi-top{justify-content:space-between;align-items:flex-end;gap:8px;display:flex}.mcrm .kpi-spark{color:var(--t3);opacity:.9;flex:none;line-height:0}.mcrm .kpi .n{letter-spacing:-.02em;font-size:24px;font-weight:800}.mcrm .kpi .l{color:var(--t2);text-transform:uppercase;letter-spacing:.05em;margin-top:2px;font-size:11.5px;font-weight:600}.mcrm .crm-tabs{background:var(--card);border:1px solid var(--border);border-radius:10px;gap:2px;margin-bottom:12px;padding:3px;display:inline-flex}.mcrm .crm-tab{color:var(--t2);cursor:pointer;background:0 0;border:none;border-radius:8px;align-items:center;gap:6px;padding:7px 15px;font-family:inherit;font-size:13px;font-weight:600;transition:color .12s,background .12s;display:inline-flex}.mcrm .crm-tab:hover{color:var(--t1)}.mcrm .crm-tab.on{background:var(--bg);color:var(--t1)}.mcrm .crm-tab.on svg{color:var(--pri)}.mcrm .filtros{flex-wrap:wrap;gap:8px;margin-bottom:12px;display:flex}.mcrm .filtros input,.mcrm .filtros select{border:1px solid var(--border);background:var(--card);color:var(--t1);border-radius:9px;outline:none;padding:8px 11px;font-family:inherit;font-size:13px}.mcrm .filtros input:focus,.mcrm .filtros select:focus{border-color:var(--pri)}.mcrm .filtros input{flex:1;min-width:180px}.mcrm .bulkbar{background:var(--card);border:1px solid var(--pri);border-radius:10px;flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:10px;padding:8px 12px;display:flex}.mcrm .bulkbar .sep{flex:1}.mcrm .bb-count{color:var(--t2);font-size:12.5px}.mcrm .bb-count b{color:var(--t1);font-size:14px}.mcrm .bb-link{color:var(--t1);cursor:pointer;background:0 0;border:none;padding:0;font-family:inherit;font-size:12px;font-weight:700;text-decoration:underline}.mcrm .bb-sel,.mcrm .bb-inp{border:1px solid var(--border);background:var(--card);color:var(--t1);border-radius:8px;outline:none;padding:7px 9px;font-family:inherit;font-size:12.5px}.mcrm .bb-sel:focus,.mcrm .bb-inp:focus{border-color:var(--pri)}.mcrm .bb-inp{width:160px}.mcrm .bb-date{width:auto}.mcrm .bulkbar .btn{padding:6px 11px;font-size:12.5px}.mcrm .count-row{flex-wrap:wrap;align-items:center;gap:12px;margin:0 2px 8px;display:flex}.mcrm .chkall{color:var(--t2);cursor:pointer;-webkit-user-select:none;user-select:none;align-items:center;gap:6px;font-size:12px;display:inline-flex}.mcrm .chkall input,.mcrm .row-chk{width:16px;height:16px;accent-color:var(--pri);cursor:pointer;flex:none}.mcrm .row.sel{border-color:var(--pri);background:#fafaf9}.mcrm .pagin{flex-wrap:wrap;justify-content:center;align-items:center;gap:5px;margin-top:16px;display:flex}.mcrm .pg-btn{border:1px solid var(--border);background:var(--card);min-width:32px;height:32px;color:var(--t2);cursor:pointer;border-radius:8px;justify-content:center;align-items:center;padding:0 8px;font-family:inherit;font-size:13px;font-weight:600;transition:border-color .12s,color .12s;display:inline-flex}.mcrm .pg-btn:hover:not([disabled]){border-color:var(--pri);color:var(--pri)}.mcrm .pg-btn.on{background:var(--pri);border-color:var(--pri);color:#fff}.mcrm .pg-btn[disabled]{opacity:.4;cursor:not-allowed}.mcrm .pg-dots{color:var(--t3);padding:0 2px;font-size:13px}.mcrm .pg-size{border:1px solid var(--border);background:var(--card);color:var(--t2);border-radius:8px;outline:none;margin-left:8px;padding:6px 8px;font-family:inherit;font-size:12px}.mcrm .tplbox{background:var(--card);border:1px solid var(--border);border-radius:12px;margin-bottom:14px;padding:16px}.mcrm .tplbox h3{margin:0 0 4px;font-size:14px;font-weight:700}.mcrm .tplbox .hint{color:var(--t3);max-width:720px;margin:0 0 10px;font-size:12px;line-height:1.55}.mcrm .tplbox textarea{border:1px solid var(--border);width:100%;min-height:110px;color:var(--t1);resize:vertical;border-radius:9px;outline:none;padding:11px;font-family:inherit;font-size:13px}.mcrm .tplbox textarea:focus{border-color:var(--pri)}.mcrm .tplbox .acts{flex-wrap:wrap;align-items:center;gap:8px;margin-top:10px;display:flex}.mcrm .tplbox .prev,.mcrm .prev{color:var(--t2);background:var(--bg);white-space:pre-wrap;border-radius:8px;margin-top:10px;padding:10px;font-size:12px}.mcrm .tplbox-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.mcrm .cat-chips{flex-wrap:wrap;gap:6px;margin-top:10px;display:flex}.mcrm .cat-chip{border:1px solid var(--border);background:var(--card);color:var(--t2);cursor:pointer;text-transform:lowercase;border-radius:9999px;padding:4px 11px;font-family:inherit;font-size:11.5px;font-weight:700;transition:border-color .12s,color .12s}.mcrm .cat-chip:hover{border-color:var(--pri);color:var(--pri)}.mcrm .cat-chip.on{background:var(--pri-soft);border-color:var(--pri);color:var(--pri)}.mcrm .tpl-grid{grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:10px;margin-top:12px;display:grid}.mcrm .tpl-card{border:1px solid var(--border);background:var(--bg);border-radius:10px;flex-direction:column;gap:7px;padding:12px;display:flex}.mcrm .tpl-card .tt{justify-content:space-between;align-items:center;gap:6px;font-size:13px;font-weight:700;display:flex}.mcrm .tpl-card .tt span:first-child{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.mcrm .tpl-card .cat{text-transform:uppercase;letter-spacing:.05em;background:var(--pri-soft);color:var(--t2);border-radius:9999px;flex:none;padding:2px 7px;font-size:10px;font-weight:700}.mcrm .tpl-card .corpo{color:var(--t2);-webkit-line-clamp:3;white-space:pre-wrap;-webkit-box-orient:vertical;font-size:12px;line-height:1.45;display:-webkit-box;overflow:hidden}.mcrm .tpl-card .mid{color:var(--t3);text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:5px;font-size:11px;display:flex;overflow:hidden}.mcrm .tpl-card .acts{gap:6px;margin-top:auto;display:flex}.mcrm .tpl-card .acts .btn{padding:5px 10px;font-size:12px}.mcrm .var-btns{flex-wrap:wrap;gap:6px;margin-bottom:6px;display:flex}.mcrm .var-btn{border:1px dashed var(--border);background:var(--card);color:var(--t2);cursor:pointer;border-radius:6px;padding:4px 8px;font-family:ui-monospace,monospace;font-size:11px;font-weight:700;transition:border-color .12s,color .12s}.mcrm .var-btn:hover{border-color:var(--pri);color:var(--pri)}.mcrm .mid-box{border:1px dashed var(--border);background:var(--bg);border-radius:10px;flex-wrap:wrap;align-items:center;gap:10px;padding:12px;display:flex}.mcrm .mid-thumb{-o-object-fit:cover;object-fit:cover;border:1px solid var(--border);border-radius:8px;flex:none;width:52px;height:52px}.mcrm .tpl-sel{border:1px solid var(--border);color:var(--t1);background:var(--card);border-radius:8px;outline:none;max-width:220px;padding:7px 9px;font-family:inherit;font-size:12.5px}.mcrm .tpl-sel:focus{border-color:var(--pri)}.mcrm .pick-filtros input{border:1px solid var(--border);width:100%;color:var(--t1);border-radius:9px;outline:none;padding:9px 12px;font-family:inherit;font-size:13px}.mcrm .pick-filtros input:focus{border-color:var(--pri)}.mcrm .pick-list{flex-direction:column;gap:8px;max-height:52dvh;margin-top:12px;padding-right:2px;display:flex;overflow-y:auto}.mcrm .pick-item{border:1px solid var(--border);background:var(--bg);cursor:pointer;border-radius:10px;padding:11px 13px;transition:border-color .12s,box-shadow .12s}.mcrm .pick-item:hover{border-color:var(--pri);box-shadow:0 2px 10px #0000000d}.mcrm .pick-top{align-items:center;gap:8px;min-width:0;font-size:13px;display:flex}.mcrm .pick-top b{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.mcrm .pick-top .cat{text-transform:uppercase;letter-spacing:.05em;background:var(--pri-soft);color:var(--t2);border-radius:9999px;flex:none;padding:2px 7px;font-size:10px;font-weight:700}.mcrm .pick-midtag{color:var(--t3);flex:none;font-size:11px}.mcrm .pick-top .sep{flex:1}.mcrm .pick-act{border:1px solid var(--border);background:var(--card);cursor:pointer;width:28px;height:28px;color:var(--t2);border-radius:7px;flex:none;place-items:center;font-family:inherit;font-size:13px;text-decoration:none;transition:border-color .12s;display:grid}.mcrm .pick-act:hover{border-color:var(--pri);color:var(--pri)}.mcrm .pick-body{color:var(--t2);white-space:pre-wrap;-webkit-line-clamp:2;-webkit-box-orient:vertical;margin-top:6px;font-size:12.5px;line-height:1.5;transition:max-height .2s;display:-webkit-box;overflow:hidden}.mcrm .pick-item.exp{border-color:var(--pri)}.mcrm .pick-item.exp .pick-body{-webkit-line-clamp:unset;display:block;overflow:visible}.mcrm .count{color:var(--t3);font-size:12.5px}.mcrm .list{flex-direction:column;gap:8px;display:flex}.mcrm .row{background:var(--card);border:1px solid var(--border);border-radius:12px;transition:border-color .12s;overflow:hidden}.mcrm .row:hover{border-color:#dadcd7}.mcrm .row-main{cursor:pointer;-webkit-tap-highlight-color:transparent;align-items:center;gap:12px;padding:11px 14px;display:flex}.mcrm .av{background:var(--pri-soft);width:38px;height:38px;color:var(--t1);background-position:50%;background-size:cover;border-radius:50%;flex:none;place-items:center;font-size:13px;font-weight:800;display:grid}.mcrm .who{flex:1;min-width:0}.mcrm .who .nm{white-space:nowrap;text-overflow:ellipsis;font-size:14px;font-weight:700;overflow:hidden}.mcrm .who .tel{color:var(--t2);font-variant-numeric:tabular-nums;font-size:12px}.mcrm .who .tgs{flex-wrap:wrap;gap:4px;margin-top:3px;display:flex}.mcrm .tag{background:var(--bg);border:1px solid var(--border);color:var(--t2);border-radius:9999px;padding:2px 8px;font-size:10.5px;font-weight:600}.mcrm .st{white-space:nowrap;background:var(--bg);border:1px solid var(--border);color:var(--t2);border-radius:9999px;align-items:center;gap:6px;padding:4px 10px 4px 8px;font-size:11px;font-weight:600;display:inline-flex}.mcrm .st:before{content:"";background:var(--t3);border-radius:50%;flex:none;width:7px;height:7px}.mcrm .st-novo:before{background:#6366f1}.mcrm .st-enviado:before{background:#ca8a04}.mcrm .st-respondeu:before{background:#16a34a}.mcrm .st-call:before{background:#ea580c}.mcrm .st-cliente:before{background:#0e7c5a}.mcrm .st-descartado:before{background:#9ca3af}.mcrm .st-cliente{color:var(--t1);font-weight:700}.mcrm .fup{color:var(--warn);white-space:nowrap;font-size:11px;font-weight:700}.mcrm .fup.hoje{color:var(--err)}.mcrm .row-detail{border-top:1px solid var(--border);grid-template-columns:1fr 1fr;gap:12px;padding:14px;display:none}.mcrm .row.open .row-detail{display:grid}.mcrm .fld{flex-direction:column;gap:4px;display:flex}.mcrm .fld label{color:var(--t3);text-transform:uppercase;letter-spacing:.05em;font-size:10.5px;font-weight:700}.mcrm .fld input,.mcrm .fld select,.mcrm .fld textarea{border:1px solid var(--border);color:var(--t1);background:var(--card);border-radius:8px;outline:none;padding:8px 10px;font-family:inherit;font-size:13px}.mcrm .fld input:focus,.mcrm .fld textarea:focus,.mcrm .fld select:focus{border-color:var(--pri)}.mcrm .fld input[disabled]{background:var(--bg);color:var(--t3)}.mcrm .fld.full{grid-column:1/-1}.mcrm .det-acts{flex-wrap:wrap;grid-column:1/-1;align-items:center;gap:8px;display:flex}.mcrm .det-acts .sep,.mcrm .imp-acts .sep{flex:1}.mcrm .tagedit{border:1px solid var(--border);background:var(--card);border-radius:8px;flex-wrap:wrap;align-items:center;gap:5px;padding:6px 8px;display:flex}.mcrm .tagedit input{min-width:80px;color:var(--t1);background:0 0;border:none;outline:none;flex:1;font-family:inherit;font-size:12.5px}.mcrm .tagedit .tag{cursor:pointer}.mcrm .empty{background:var(--card);border:1px dashed var(--border);text-align:center;color:var(--t2);border-radius:14px;padding:40px 20px}.mcrm .gate{background:var(--card);border:1px solid var(--border);text-align:center;border-radius:16px;max-width:460px;margin:9vh auto 0;padding:34px 30px}.mcrm .gate h1{font-size:24px}.mcrm .gate p{color:var(--t2);margin:10px 0 20px;font-size:14px;line-height:1.6}.mcrm .gate .acts{flex-wrap:wrap;justify-content:center;gap:10px;display:flex}.mcrm .gate .mini{color:var(--t3);margin-top:16px;font-size:11.5px}.mcrm .kb{margin-top:2px}.mcrm .kb-bar{flex-wrap:wrap;align-items:center;gap:6px;margin-bottom:12px;display:flex}.mcrm .kb-pipe{border:1px solid var(--border);background:var(--card);color:var(--t2);cursor:pointer;border-radius:9999px;align-items:center;gap:6px;padding:6px 13px;font-family:inherit;font-size:12.5px;font-weight:600;transition:border-color .12s,color .12s,background .12s;display:inline-flex}.mcrm .kb-pipe:hover{border-color:var(--pri);color:var(--pri)}.mcrm .kb-pipe.on{background:var(--pri);border-color:var(--pri);color:#fff}.mcrm .kb-new,.mcrm .kb-del{border:1px dashed var(--border);color:var(--t2);cursor:pointer;background:0 0;border-radius:9999px;align-items:center;gap:5px;padding:6px 11px;font-family:inherit;font-size:12px;font-weight:600;transition:border-color .12s,color .12s;display:inline-flex}.mcrm .kb-new:hover{border-color:var(--pri);color:var(--pri)}.mcrm .kb-del{padding:6px 9px}.mcrm .kb-del:hover{border-color:var(--err);color:var(--err)}.mcrm .kb-board{scroll-snap-type:x proximity;gap:10px;padding-bottom:10px;display:flex;overflow-x:auto}.mcrm .kb-col{background:var(--bg);border:1px solid var(--border);scroll-snap-align:start;border-radius:12px;flex-direction:column;flex:0 0 250px;min-height:130px;padding:8px;transition:border-color .12s,background .12s;display:flex}.mcrm .kb-col.over{border-color:var(--pri);background:var(--pri-soft)}.mcrm .kb-col-head{color:var(--t2);text-transform:uppercase;letter-spacing:.04em;justify-content:space-between;align-items:center;gap:8px;padding:5px 6px 9px;font-size:12px;font-weight:700;display:flex}.mcrm .kb-count{color:var(--t3);background:var(--card);border:1px solid var(--border);border-radius:9999px;flex:none;padding:1px 8px;font-family:ui-monospace,monospace;font-size:11px}.mcrm .kb-cards{flex-direction:column;gap:7px;max-height:62dvh;display:flex;overflow-y:auto}.mcrm .kb-card{background:var(--card);border:1px solid var(--border);cursor:grab;border-radius:9px;align-items:center;gap:9px;padding:8px 10px;transition:box-shadow .12s,border-color .12s;display:flex}.mcrm .kb-card:hover{border-color:var(--pri);box-shadow:0 2px 8px #0000000d}.mcrm .kb-card:active{cursor:grabbing}.mcrm .kb-card.drag{opacity:.5}.mcrm .kb-av{background:var(--pri-soft);width:30px;height:30px;color:var(--t1);background-position:50%;background-size:cover;border-radius:50%;flex:none;place-items:center;font-size:11px;font-weight:800;display:grid}.mcrm .kb-main{flex:1;min-width:0}.mcrm .kb-nome{white-space:nowrap;text-overflow:ellipsis;font-size:12.5px;font-weight:700;overflow:hidden}.mcrm .kb-tel{color:var(--t3);font-variant-numeric:tabular-nums;font-size:11px}.mcrm .kb-q{background:var(--t3);border-radius:50%;flex:none;width:8px;height:8px}.mcrm .kb-q-quente{background:#ef4444}.mcrm .kb-q-morno{background:#f59e0b}.mcrm .kb-q-frio{background:#3b82f6}.mcrm .kb-mais{color:var(--t3);text-align:center;cursor:pointer;padding:6px;font-size:11px}.mcrm .kb-mais:hover{color:var(--pri)}.mcrm .kb-vazio{color:var(--t3);opacity:.55;text-align:center;padding:16px 0;font-size:12px}.mcrm .mov{z-index:60;background:#0f172a73;justify-content:center;align-items:center;padding:16px;display:none;position:fixed;inset:0}.mcrm .mov.show{display:flex}.mcrm .mbx{background:var(--card);border-radius:16px;width:min(520px,100%);max-height:90dvh;padding:22px;overflow-y:auto;box-shadow:0 24px 70px #00000038}.mcrm .mbx-lg{width:min(680px,100%)}.mcrm .mbx h3{margin:0 0 14px;font-size:16px;font-weight:700}.mcrm .mgrid{grid-template-columns:1fr 1fr;gap:10px;display:grid}.mcrm .mgrid .full{grid-column:1/-1}.mcrm .macts{gap:8px;margin-top:16px;display:flex}.mcrm .mhint{color:var(--t2);margin:-6px 0 10px;font-size:12.5px;line-height:1.5}.mcrm .mta{border:1px solid var(--border);width:100%;min-height:120px;color:var(--t1);resize:vertical;border-radius:9px;outline:none;padding:11px;font-family:ui-monospace,monospace;font-size:12.5px}.mcrm .mta:focus{border-color:var(--pri)}.mcrm .imp-acts{flex-wrap:wrap;align-items:center;gap:8px;margin-top:10px;display:flex}.mcrm .imp-ia-cfg{grid-template-columns:1fr 200px;gap:10px;margin-top:10px;display:grid}.mcrm .imp-ia-cfg label{color:var(--t3);text-transform:uppercase;letter-spacing:.05em;margin-bottom:4px;font-size:10.5px;font-weight:700;display:block}.mcrm .imp-ia-cfg input{border:1px solid var(--border);width:100%;color:var(--t1);border-radius:8px;outline:none;padding:8px 10px;font-family:inherit;font-size:12.5px}.mcrm .imp-ia-cfg input:focus{border-color:var(--pri)}.mcrm .tut-toggle{color:var(--t1);cursor:pointer;background:0 0;border:none;padding:8px 2px 0;font-family:inherit;font-size:12.5px;font-weight:700}.mcrm .tut-toggle:hover{text-decoration:underline}.mcrm .tutbox{background:var(--bg);border:1px solid var(--border);border-radius:10px;margin-top:8px;padding:14px 16px}.mcrm .tutbox ol{flex-direction:column;gap:8px;margin:0;padding-left:18px;display:flex}.mcrm .tutbox li{color:var(--t2);font-size:12.5px;line-height:1.55}.mcrm .tutbox li b{color:var(--t1)}.mcrm .tutbox a{color:var(--t1);font-weight:600;text-decoration:underline}.mcrm .tut-models{border-top:1px dashed var(--border);margin-top:12px;padding-top:10px}.mcrm .tut-models>span{color:var(--t3);text-transform:uppercase;letter-spacing:.05em;font-size:11px;font-weight:700}.mcrm .tut-model-list{flex-wrap:wrap;gap:6px;margin-top:7px;display:flex}.mcrm .tut-model{border:1px solid var(--border);background:var(--card);color:var(--t2);cursor:pointer;border-radius:9999px;padding:6px 11px;font-family:inherit;font-size:12px;font-weight:600;transition:border-color .12s,color .12s}.mcrm .tut-model:hover{border-color:var(--pri);color:var(--pri)}.mcrm .tut-model.on{background:var(--pri-soft);border-color:var(--pri);color:var(--pri)}.mcrm .mapbox{border-top:1px solid var(--border);margin-top:14px;padding-top:12px}.mcrm .map-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;margin:0 0 8px;font-size:13px;font-weight:700;display:flex}.mcrm .map-cab{cursor:pointer;color:var(--t2);align-items:center;gap:5px;font-size:12px;font-weight:500;display:inline-flex}.mcrm .map-grid{grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:8px;max-height:260px;margin-bottom:10px;display:grid;overflow:auto}.mcrm .map-col{border:1px solid var(--border);background:var(--bg);border-radius:8px;padding:8px}.mcrm .map-nome{text-transform:uppercase;letter-spacing:.04em;color:var(--t2);white-space:nowrap;text-overflow:ellipsis;margin-bottom:5px;font-size:11px;font-weight:700;overflow:hidden}.mcrm .map-col select{border:1px solid var(--border);background:var(--card);width:100%;color:var(--t1);border-radius:6px;margin-bottom:6px;padding:5px 6px;font-family:inherit;font-size:12.5px}.mcrm .map-amostra{color:var(--t3);word-break:break-all;max-height:48px;font-size:11px;line-height:1.5;overflow:hidden}.mcrm .prevbox{border-top:1px solid var(--border);max-height:280px;margin-top:14px;padding-top:12px;overflow-y:auto}.mcrm .prev-item{border:1px solid var(--border);background:var(--bg);border-radius:8px;margin-bottom:6px;padding:7px 11px;font-size:12.5px}.mcrm .prev-dup{color:var(--t3);padding:4px 2px;font-size:12px}.mcrm .toast{background:var(--t1);color:#fff;z-index:99;border-radius:9999px;max-width:90vw;padding:10px 20px;font-size:13px;font-weight:600;transition:transform .25s cubic-bezier(.2,.8,.4,1);position:fixed;bottom:22px;left:50%;transform:translate(-50%)translateY(90px)}.mcrm .toast.show{transform:translate(-50%)translateY(0)}@media (max-width:640px){.mcrm{padding:max(14px, env(safe-area-inset-top)) 12px max(14px, env(safe-area-inset-bottom))}.mcrm input,.mcrm select,.mcrm textarea{font-size:16px!important}.mcrm .mta{font-size:14px!important}.mcrm .top{align-items:center;gap:10px;margin-bottom:12px}.mcrm .top-right{justify-content:space-between;gap:10px;width:100%}.mcrm .team{flex-wrap:wrap;row-gap:6px}.mcrm .uc-info{text-align:right;display:flex}.mcrm .top-actions{gap:8px}.mcrm .top-actions .btn{flex:44%;justify-content:center;padding:12px;font-size:13.5px}.mcrm .btn{padding:10px 14px}.mcrm .uso{font-size:13px}.mcrm .kpis{grid-template-columns:1fr 1fr;gap:8px;margin-bottom:14px}.mcrm .kpi{padding:12px 13px}.mcrm .kpi .n{font-size:21px}.mcrm .crm-tabs{width:100%}.mcrm .crm-tab{flex:1;justify-content:center;padding:10px 12px}.mcrm .filtros input,.mcrm .filtros select{flex:100%;width:100%;min-width:0;padding:11px 12px}.mcrm .bulkbar{gap:8px}.mcrm .bb-sel,.mcrm .bb-inp,.mcrm .bb-date{width:100%}.mcrm .bulkbar .btn{flex:1;justify-content:center;padding:10px}.mcrm h1{font-size:22px}.mcrm .row-main{flex-wrap:nowrap;gap:10px;padding:12px}.mcrm .av{width:44px;height:44px;font-size:14px}.mcrm .who .nm{font-size:15px}.mcrm .who .tel{font-size:12.5px}.mcrm .row-chk{width:20px;height:20px}.mcrm .fup{display:none}.mcrm .row-detail{grid-template-columns:1fr;padding:14px 12px}.mcrm .fld input,.mcrm .fld select,.mcrm .fld textarea{padding:11px 12px}.mcrm .det-acts .btn{flex:1;justify-content:center;padding:11px}.mcrm .pagin{gap:6px}.mcrm .pg-btn{min-width:40px;height:40px}.mcrm .pg-size{margin-left:0;padding:9px 10px}.mcrm .mov{align-items:flex-end;padding:0}.mcrm .mbx,.mcrm .mbx-lg{width:100%;max-width:100%;max-height:92dvh;padding:18px 16px calc(16px + env(safe-area-inset-bottom));border-radius:18px 18px 0 0}.mcrm .mgrid{grid-template-columns:1fr}.mcrm .macts{background:var(--card);margin-top:14px;padding-top:12px;position:sticky;bottom:0}.mcrm .macts .btn{flex:1;justify-content:center;padding:13px}.mcrm .perfil-av{width:76px;height:76px}.mcrm .imp-ia-cfg{grid-template-columns:1fr}.mcrm .pick-list{max-height:66dvh}.mcrm .pick-item{padding:13px}.mcrm .pick-act{width:36px;height:36px}.mcrm .cat-chip{padding:7px 13px}.mcrm .tpl-grid{grid-template-columns:1fr}.mcrm .tpl-sel{max-width:100%}.mcrm .kb-col{flex-basis:84vw}.mcrm .kb-card{padding:11px 12px}.mcrm .toast{text-align:center;width:calc(100vw - 24px);max-width:none;bottom:16px}}@media (max-width:400px){.mcrm .row-main .ql{display:none}}